ProvenPicks

Contact Us

Last updated: June 2026

Email Support

For general inquiries, order questions, or returns, email us at support@provenpicks.ca. We aim to respond within 2 business days. Please include your order number in the subject line for faster service.

Business Hours

Our support team is available Monday to Friday, 9:00 AM to 5:00 PM Mountain Time (MT). We are closed on Canadian statutory holidays. Emails received outside these hours will be answered the next business day.

Where We Operate

ProvenPicks operates online and is based in Alberta, Canada. We don't accept returns or product deliveries by post — to start a return or send anything our way, email support@provenpicks.ca first and we'll share instructions.

Social Media

Our brands share updates and promotions on social media. For order help or anything urgent, email us directly — it's the fastest way to reach a real person.

Press and Partnerships

For media inquiries, collaboration requests, or wholesale opportunities, please email support@provenpicks.ca with 'Press' or 'Partnership' in the subject line. We will review and respond within 5 business days.

Data Privacy Questions

If you have questions about how we handle your personal information, contact us at support@provenpicks.ca. You can also request access to or deletion of your data under PIPEDA.